Run a strategic and complex digital project

Industry

Banking-Insurance

Item

Project Management

Context

Our client is an Insurance company with a strong reputation in France. It offers all types of insurance contracts, legal protection and supplementary health insurance. The group has several thousand employees working in central functions and operational subsidiaries throughout France.

The challenge

The group decided to implement a new CRM. But the project organisation is working in silo mode, creating tensions and organisational problems. Relations with the external IT service provider were also not optimal.

The insurance company missioned Spirit Advisors to reorganise the project team, so that it would be more autonomous and effective in developing and integrating new digital solutions.

The solution

The Spirit Advisors teams, made up of a partner and Agile Scrum-certified consultants, have created a new project dynamic :

Training for PO and scrum master teams
Creation of a project platform based around more concentrated multidisciplinary teams
Regaining control of the project by bringing key functions in-house and redefining the programme’s RACI

The impact

By taking back control of the project and creating a more balanced ecosystem, we helped the in-house teams to develop their skills, work in agile mode and manage the planning with efficiency.

Key figures

40%

of the project team size reduction

50%

of supplier invoice reduction

4

months saved on the project planning

Customer testimonial

One of the few consulting teams to bring efficiency from day one, using Agile tools and approaches.

Client Project Manager

Let's discuss your project

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